Application development
Inactu can perform application development and customization for your
call center integration and software development projects.
This includes; design, development, quality assurance, deployment
and project management.
Inactu Group LLCCall Center and Outsourcing Consultants
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Highlighted services
Knowledge management
We provide a host of services around making your call center more productive by developing, maintaining and using in-house and third party knowledge. This includes; knowledge creation, life-cycle maintenance and delivery to agents and end-users.
We provide a host of services around making your call center more productive by developing, maintaining and using in-house and third party knowledge. This includes; knowledge creation, life-cycle maintenance and delivery to agents and end-users.
Offshore outsourcing
Our company provides assistance with a variety of components that comprise the life cycle of an outsourcing project, including: analysis, design, implementation, transition and management.
Our company provides assistance with a variety of components that comprise the life cycle of an outsourcing project, including: analysis, design, implementation, transition and management.
Featured offshore location
Consider
South Africa as an offshore location for your customer care program.
Our team
About us | Our team
Following is a brief overview of some of the skills of our team members. Keep in mind that we have access to numerous call center and outsourcing specialists above and beyond the roles listed below.
Inactu consultants are available to augment your team and are available for both consultative engagements of you can hire them as full time employees.
- Account management
- Program management
- Call center management
- Operations management
- Project management
- Training development management
- Performance management
- Business analysis management
- Implementation managers
- Knowledge architects
- Technology & IT management
- Software architects
- Software developers
- Database administrators
- Reporting specialists
- Quality assurance engineers
Our team has extensive experience working in both domestic and international engagements.
For additional information, please click here to contact us.