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Highlighted services
Application development
Inactu can perform application development and customization for your call center integration and software development projects.  This includes; design, development, quality assurance, deployment and project management.
Knowledge management
We provide a host of services around making your call center more productive by developing, maintaining and using in-house and third party knowledge.  This includes; knowledge creation, life-cycle maintenance and delivery to agents and end-users.
Offshore outsourcing
Our company provides assistance with a variety of components that comprise the life cycle of an outsourcing project, including:  analysis, design, implementation, transition and management.
Featured offshore location
Cape Town South AfricaConsider South Africa as an offshore location for your customer care program.
Resources

Resources | Vendors | Associations

These pages include useful links to information pertinent to our profession. Click on the links below for more information.

If you would like to add information, or have a suggestion for additional content, please click here and send us your suggestions.

Other valuable links:

  • Accounts Next work as your accounting back office, to provide you with accurate, timely, with minimized risk all your payroll related activities.
  • API Outsourcing is a leading business process outsourcing supplier of billing, freight payment and accounts payable automation solutions to leading Fortune 1000 firms.
  • Call Center India is a resource for companies considering outsourcing to India. Contains information on call centers, outsourcign and telecommunication and customer service.
  • FirstData is the largest merchant processor in the USA. FirstData allows business to transact directly with the processor, eliminating the need for a third party markup from a bank.

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