Application development
Inactu can perform application development and customization for your
call center integration and software development projects.
This includes; design, development, quality assurance, deployment
and project management.
Knowledge management
We provide a host of services around making your call center more
productive by developing, maintaining and using in-house and third
party knowledge. This includes; knowledge creation, life-cycle
maintenance and delivery to agents and end-users.
Offshore outsourcing
Our company provides assistance with a variety of components that
comprise the life cycle of an outsourcing project, including:
analysis, design, implementation, transition and management.